Terms and Conditions
Bowling Green / Croquet Lawn Purposes Only
The green at the venue is only to be used for the purpose of recreational bowls / croquet. You are not permitted to use the green at the venue for any other activity without prior written agreement of the Office.
Access to the Venue
Access to the bowling / croquet green will only be permitted for the date and time specified within your booking confirmation. Access will be granted 10 minutes prior to 10 minutes after your booking time. Entry and exit (whether by vehicle or on foot) is via the Main Gate on Lower Domain Road. Please ring the buzzer at the driveway for Security to let you in. Security will meet you at the top of the driveway and direct you to the green. Government House beyond the enclosed green is out of bounds, excepting for use of the Portaloo that is clearly marked with signage. (Note: 24/7 CCTV cameras operate at Government House.)
Pricing
The bowls / croquet green booking fee is set by the Office. Payment for all bookings must be made in advance.
Bowling / Croquet Equipment
The Office has equipment available for hire at an additional cost. Equipment must be returned in the same condition at the end of your session, or additional charges may apply.
Refund Policy
Please contact Government House if you need assistance to cancel or change your booking. Cancellations made prior to 48 hours before the time booked to play will receive a refund to the credit card provided for the booking. The Office has absolute discretion on whether to provide a refund for any cancellations made within 48 hours of the time booked to play. The Office reserves the right to cancel your booking at any time. If the Office cancels your booking, you have the option to reschedule to an alternative time or be provided with a refund.
Weather
The ability of the green to be used is weather dependent. If the weather is deemed unsuitable, the Office will cancel the booking, and you will have the option to reschedule or be provided with a refund.
Children
Children under the age of 16 must be supervised by an adult at all times.
Damage
Users of the green must not damage, deface or mark any part of the venue. You agree that you will be fully responsible and liable to the Office for any damage beyond reasonable wear and tear caused by you and your group to the venue.
Other Users
A maximum of 20 players / spectators in total are allowed. You agree that you must ensure all users of the venue included as part of your booking comply with these terms and conditions. You agree that you will remain fully responsible and liable to the Office under these terms and conditions for any breach of these terms and conditions by any user of the venue included as part of your booking.
Refreshments
Players are welcome to bring snacks and non-alcoholic refreshments into the venue. The possession or consumption of alcohol within the venue is prohibited. Attendees who bring alcohol will be asked to leave. Food or drinks may not be consumed on the green.
Safety
It is a condition that users of the venue undertake to always use the facilities in a safe and cautious manner. A first aid kit is located in the Security office.
Risk Warning
You acknowledge that by using the bowling / croquet green you will be exposed to certain risks, including the risk of physical injury, and that use of the green is entirely at your own risk. You have read and understood this risk warning and accept and assume the inherent risks in use of the bowling / croquet green.
Release
To the fullest extent permitted by law, you agree to release and discharge the Office and its officers, employees, volunteers and agents from all liability in respect of any loss or damage you may suffer from use of the green.
Player Etiquette
Please take all your rubbish with you and leave the lawn and facilities tidy for the next players to use and enjoy. Residential cottages and houses within the grounds are occupied. Players are required to keep noise to a reasonable level and keep your movements within the Estate to the bowling green and to / from the Portaloos. Roaming around the Estate is not permitted. Alcohol and smoking are not permitted within the venue.
Footwear
All users must wear appropriate footwear at all times when using the bowling / croquet green.
Governor Visits
If Her Excellency and/or Professor Chalmers visit the green, players should use the appropriate terms “Your Excellency” and “Professor Chalmers” in conversation.
Privacy
You consent to the collection, storage, use and disclosure of your personal information in accordance with the Office’s privacy statement and privacy policy, which contains information about how you may access and seek correction of your personal information, how you can complain about a breach of your privacy, and how the complaint will be dealt with.
Government House Personnel
Government House is monitored electronically and by foot patrol by Security Guards.
Contact Numbers
In the event of any emergency please call Security on 6234 2611 or 0418 123 076.
Definitions
Office means the Office of the Governor, responsible for managing the venue. Venue means the Government House bowling / croquet green precinct.